Once your order has been shipped, you’ll automatically receive an email with your personal tracking number.
Simply click the link in that email to see the live status of your shipment.

-Please allow 2–5 business days after shipping for the tracking link to update.
-Standard delivery usually takes 7–16 business days, depending on your location.
-If your tracking shows “in transit” for several days, don’t worry – this is normal for international shipping.

Which countries do you ship to?
We currently ship to the USA/CANADA, and we plan to expand to Europe soon.

How long does shipping take?
Shipping to the USA and Asia usually takes 7–16 business days. You will receive a tracking number by email as soon as your order is shipped.

Do you charge for shipping?
We offer free shipping on all orders

Is my payment secure?
Absolutely. Our store uses SSL encryption and secure payment providers like PayPal & Stripe.
What payment methods do you accept?
We accept PayPal, Visa, Mastercard, and American Express. All payments are SSL encrypted for your security.

Orders are processed quickly. If you need to make changes, please contact us immediately at info@sylekitch.com

Can I return products?

Yes, you can return your order within 14 days of delivery. The items must be unused, in their original packaging, and in resellable condition.

Who pays for return shipping?

The customer is responsible for return shipping costs, unless the item arrived damaged, defective, or incorrect – in that case, we’ll cover the cost.

How do I start a return?

Simply contact our support team at [info@sylekitch.com] with your order number and the reason for return. We’ll send you the return instructions.

Where do I send my return?

We’ll provide you with the correct return address once your request has been approved. Please don’t send any items back without contacting us first, as they cannot be processed.

How can I contact you?You can reach us at info@sylekitch.com. We usually reply within 24 hours.